FAQ

Q: What are your hours?

A: Monday through Friday 8:00 AM to 6:00 PM

If you have an injury that occurs outside of those hours or needs urgent attention, please call and leave a message (815) 741-6900 (24 hours a day / 7 days a week) and our after hours service will page the physician on call.

Q: How long will my visit take?

Allow 45-60 minutes on your initial visit. Follow-up visits will vary depending upon your treatment plan.

Q: What is your cancellation policy?

To cancel your appointment, call the MK Office location that you have the appointment with.

Q: Will I need X-Rays?

Imaging is determined by your MK physician who will determine the best possible method to facilitate your care. We offer Open MRI and Digital X-Ray services on-site at Joliet for your comfort and convenience.

Q: Do you have Spanish-speaking physicians and staff?

Yes! we have several staff members fluent in Spanish-English, including front desk receptionists and appointment schedulers.

Q: What insurance do you take?

Click here to view insurance carriers. We also accept cash, checks, debit cards and Visa, Mastercard, American Express and Discover credit cards for co-pay and self pay patient needs.

Q: Do you accept medicare?

Yes.

Q: Do you accept Worker’s Compensation?

Yes.

Q: What is your Billing Policy?

We want to help you get the services you require. Please click here to read our policies.

Q: What hospitals and outpatient surgery centers do you use?

Presence St. Joseph Medical Center
333 N. Madison St.
Joliet, Illinois 60435

AmSurg Surgery Center
998 129th Infantry Dr.
Joliet, Illinois 60435

Adventist Bolingbrook Hospital
500 Remington Rd.
Bolingbrook, Illinois 60440

Silver Cross Hospital
1900 Silver Cross Blvd.
New Lenox, Illinois 60451